Meet every requirement for
CQC with Assuric compliance software

The Care Quality Commission is the independent regulator of health and social care in England. It registers providers, checks they meet the fundamental standards set out in law, and inspects and rates services to make sure they are safe and good quality.

You need to register if you carry out a regulated activity in England, such as treatment of disease, disorder or injury, diagnostic and screening procedures, or triage and medical advice provided remotely. For example, a clinician-led digital clinic or an online prescribing service will usually need to register. Pharmacies, including online pharmacies, are regulated by the General Pharmaceutical Council rather than the CQC. Supplying software on its own is not normally a regulated activity, and some technology products reach the market by partnering with a CQC-registered organisation rather than registering themselves. If you are not sure which applies to you, book a call and we will point you in the right direction.

The CQC assesses services against five key questions: are they safe, effective, caring, responsive and well-led? It is moving from its single assessment framework, where each key question is broken down into quality statements, to separate frameworks for each sector built around key lines of enquiry. The five key questions stay the same through that change, and Assuric structures your evidence around them so nothing gets missed.

The CQC does not publish a single mandatory training list, which is part of what makes it hard. Providers generally benchmark against the Core Skills Training Framework, and your Safeguarding Lead and Registered Manager are expected to hold higher-level safeguarding training. The Health and Care Act 2022 also requires CQC-registered providers to give staff training on learning disability and autism that is appropriate to their role, and the Oliver McGowan Mandatory Training is the government’s preferred way to meet it. Assuric tracks all of it and reminds people before anything lapses.

It varies by service type and risk. The CQC uses what it knows about a service, such as its current rating, notifications and feedback, to decide when to inspect, and it can inspect at any time, often without notice. The practical answer is to stay ready all the time, which is exactly what the platform is built for.

A Registered Manager is the person registered with the CQC to manage a regulated activity day to day, alongside the provider. Many providers need one as a condition of their registration. In Assuric, your Registered Manager gets a clear view of who is up to date with training and who needs a nudge.

Inspectors want to see that what your policies say matches what happens in practice. That usually means current policies, staff training records, complaints records, and clear sign-offs and version history on your documents. Assuric keeps all of this mapped to the five key questions, with full audit trails, so you can pull it together quickly.

Assuric gives you a library of CQC policy templates written by our advisors, with training tracking and controlled documents in the same place. Our experts and partners can support you from your initial registration through to your CQC interview and first inspection. After that, the same platform keeps you inspection-ready.

Yes. Assuric maps your CQC compliance and clinical governance work to the other frameworks you use, including NHS DSPT, DCB0160 and UK GDPR. You do the work once, with no duplication across your policies, records and risk registers.